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  Add: Room 305, No.3, Dongta Street, Dadong District, Shenyang, Liaoning, China
  E-mail: admin@freehoo.net
  Tel: +86-024-88476100

  &   +86 13840430967

FAQ

  • Q Privacy Policy

    A Privacy Policy
     
    This privacy statement discloses the privacy practices for www.freehoo.net We are committed to protecting your privacy and encourage you to periodically review this page to be informed of how we protect the information you disclose to us.
     
    Information Collection and Use www.freehoo.net collects information from our users at several different points on our website.
     
     
     
    Order
     
    We request information from the user on our order form when making a purchase. Here is where a user must provide their contact information, like name and shipping address, and financial information, like credit card number and expiration date. This information is used for billing purposes and to fill the customer's order. If we have difficulty processing an order, this contact information is used to communicate with the customer.
     
     
     
    Cookies
     
    A cookie is a piece of data stored on the user's hard drive containing information about the user. We use both session and persistent cookies. Cookies enable us to track and target the interests of our users in the aggregate by analyzing popular areas and products to enhance future experiences on our site. Cookies do not cause damage to your computer systems or files, and only the web site that transferred a particular cookie to you can read, modify or delete such cookie. If you do not want information collected through the use of cookies, there are simple procedures in most browsers that allow you to delete existing cookies, to automatically decline cookies, or to be given the choice of declining or accepting the transfer of particular cookies to your computer.
     
     
     
    Aggregate Information
     
    www.freehoo.net uses aggregate information from demographic surveys, traffic patterns and IP addresses to customize our site. Aggregate information is occasionally shared with third parties for purposes such as planning or executing advertising or promotions.
     
     
     
    Catalog, Newsletters etc.
     
    If a user wishes to subscribe to our catalog, newsletter, etc., we ask for contact information such as name, street address and e-mail address to provide these communications. Because we respect our users' privacy, we provide a way to opt-out of these communications. Please see the choice and opt-out section below.
     
     
     
    On rare occasions it is necessary to send out a strictly service related announcement. For instance, if our service is temporarily suspended for maintenance we might send you an e-mail. Generally, users may not opt-out of these communications, though you can deactivate your account. However, these communications are not promotional in nature.
     
     
     
    Security
     
    www.freehoo.net  takes every precaution to protect our users' information. When our registration/order form asks users to enter sensitive information (such as credit card number and/or social security number), that information is encrypted and is protected with the Secure Socket Layers (SSLs) encryption software. While on a secure page, such as our order form, a lock icon appears on the bottom of your Web browser. When you are not on a secure page, no lock icon will appear. In addition, the servers that we store personally identifiable information on are kept in a secure environment under restricted access. However, security systems are not infallible, including encryption systems. While we use reasonable efforts to protect your personal information, we cannot guarantee its absolute security.
     
     
     
    If you have any questions about the security at our website, send us an e-mail at admin@freehoo.net for more info.
     
     
     
    Supplementation of Information
     
    In order for www.freehoo.net to properly fulfill its obligation to our customers, it is necessary for us to supplement the information we receive with information from third party sources such as our affiliated websites. For example, in order for Ebay.com to enhance our ability to tailor the site to an individual's preference, we combine information about the purchasing habits of users with similar information from our affiliated sites. When a user makes a purchase from any of these companies, the companies collect and share that purchase information with us so we can tailor the site to our users' preferences.
     
     
     
    Special Offers
     
    Established members will occasionally receive information on products, services, special offers and a newsletter. Out of respect for the privacy of our users, we present the option to not receive these types of communications. Please see our choice and opt-out below.
     
     
     
    Correcting/Updating/Deleting/Deactivating
     
    If a user's personally identifiable information changes (such as your zip code, phone, e-mail or postal address), or if a user no longer desires our service, we provide a way to correct, update or delete/deactivate that user's personally identifiable information provided to us. This can be done by using the unsubscribe feature in our communication.
     
     
     
    Choice/Opt-Out
     
    Users who no longer wish to receive promotional materials may opt-out of receiving these communications by using the unsubscribe fea

  • Q Resolution Center

    A  After You Received Your Order
     
    When we have shipped your item, you will receive the tracking information via email. You can then visit the corresponding carrier's web site for online tracking information.
     
    As soon as you receive the package, inspect it right away before you sign up for it, to make sure the package is in good condition, not damaged or empty. If you do not receive your order or if you are not satisfied with the product you received, communicate with our customer service first. Most of the time it is simply a misunderstanding that we will be happy to correct it.; If you cannot reach an agreement, you can contact our dispute department and make a Refund Request.
     
     
    Remember, you can contact us anytime if you need help.

     


About Us
We, Freehoo is a professional, dynamic company specialized in various swimwear and sportive wear. 
We will be your trustworthy and life time supplier in swimwear and sportswear.


Contact Us


  •  
    Room 1111-1113, Shuntian Building, No.123, Pangjiang Street, Dadong District, Shenyang, Liaoning, China
      admin@freehoo.ne
     &   +86 13840430967

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